Truven® Healthcare Analytics (Formerly Thomson Reuters®) 15 Top Health Systems – Baystate Health was recognized for outstanding clinical performance and quality outcomes.
Hospitals & Health Networks Most Wired – Baystate Health was recognized as a Most Wired Hospital by the American Medical Association for leading the way in automating and integrating clinical, patient safety, and administrative functions to improve the quality of care given to patients.
Human Rights Group’s Healthcare Equality Index Top performer – For the third consecutive year, Baystate Health was recognized for health care policies and practices related to lesbian, gay, bisexual and transgender people focused on four key policy areas: patient non-discrimination, visitation, cultural competency training and employment non-discrimination. Baystate Health was the only health system in New England to receive a perfect score.
Professional Research Consultants, Inc. – In 2012, Baystate Health won 12 National Patient Experience Awards from Professional Research Consultants, with 10 Five-Star Awards for quality of care.
Massachusetts Hospital Association Hospital Advocate Award –Baystate Health President and CEO Mark R. Tolosky, JD, FACHE, was awarded the 2012 William L. Lane Hospital Advocate Award in recognition of exceptional leadership.
BAYSTATE MEDICAL CENTER
Truven® Healthcare Analytics (Formerly Thomson Reuters®) Top 100 Hospital, Major Teaching Hospital – Baystate Medical Center was recognized for overall quality outcomes and processes, organizational performance, including patient care, operational efficiency, and financial stability. Baystate Medical Center has received this designation five times.
Truven® Healthcare Analytics 50 Top Cardiovascular Hospitals – Baystate Medical Center was recognized for top performance in cardiovascular outcomes, clinical processes, extended outcomes, and efficiency.
Magnet Hospital for Nursing Excellence – Baystate Medical Center was designated a Magnet hospital for nursing excellence in 2005 by the American Nurses Credentialing Center (ANCC) and was re-designated a “Magnet Hospital for Nursing Excellence” in 2010.
Leapfrog Group Top Hospital – Baystate Medical Center was named among the Top Hospitals in the nation for quality, safety, and efficiency for the fourth consecutive year.
Leapfrog Group “A” for Safety – Baystate Medical Center received “A” grades from Leapfrog on the 2012 Hospital Safety Score, which grades hospitals on their overall performance in keeping patients safe from preventable harm and medical errors.
US News Best Regional Hospitals – Baystate Medical Center was designated as “high-performing” in 10 medical specialties, including Cardiology & Heart Surgery; Diabetes & Endocrinology; Ear, Nose & Throat; Gastroenterology; Geriatrics; Gynecology; Nephrology; Orthopedics; Pulmonology; and Urology.
US News Most Connected Hospitals – Baystate Medical Center was recognized as having earned the designation of “high-performing” in one or more medical specialties and as a leader in electronic medical records, according to HIMSS Analytics.
Cleverly & Associates – Community Value Index – Top 100 Hospital – Baystate Medical Center was recognized for financial viability and plant reinvestment, cost structure, charge position, and quality indicators.
Clevery & Associates – Community Value Five-Star® Hospital – Baystate Medical Center was recognized for achieving Community Value Index scores in the top 20 percent of all hospitals in the study.
HealthGrades® Top 5% – Baystate Medical Center is ranked among the top 5 percent in the nation for clinical excellence across a broad spectrum of care (2009-2011) by HealthGrades®.
BAYSTATE FRANKLIN MEDICAL CENTER
Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Gold Seal of Approval – Baystate Franklin Medical Center was honored for consistently demonstrating compliance with national standards for health care quality and safety in hospitals.
Leapfrog Group “A” for Safety – Baystate Franklin Medical Center received “A” grades from leapfrog on the 2012 Hospital Safety Score, which grades hospitals on their overall performance in keeping patients safe from preventable harm and medical errors.
BAYSTATE MARY LANE HOSPITAL
Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Top Performer on Key Quality Measures – Baystate Mary Lane Hospital was honored for consistently demonstrating excellent performance on evidence-based processes of health care.
HEALTH NEW ENGLAND
National Committee for Quality Assurance (NCQA) Top Insurer – HNE has been placed among the top commercial health plans in the nation for the past five years in a row in the annual ranking of health plans by the National Committee for Quality Assurance (NCQA).
Centers for Medicare & Medicaid 5 Star Advantage – Health New England (HNE) was recognized with the 5 Star Medicare Advantage Rating for the second year in a row, the highest rating from the Centers for Medicare & Medicaid demonstrating a health plan’s overall performance and satisfaction. HNE is the only Medicare Advantage plan in Massachusetts to achieve a 5 Star (excellent) rating from Medicare in 2012 and 2013 for overall quality and performance.